At Saccha Dhaaga, we aim to provide a smooth and reliable delivery experience for every order. This Shipping Policy explains our shipping process, delivery timelines, charges, and related terms for purchases made through https://sacchadhaaga.com/.
Once your order is successfully placed and payment is confirmed, we will begin processing it.
Orders are generally processed within 2–5 business days, unless a different processing time is mentioned on the product page.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing time may be longer during:
After your order has been dispatched, the estimated delivery time is generally:
Delivery timelines are estimates and are not guaranteed. Actual delivery time may vary depending on your location, courier availability, weather, holidays, logistics conditions, and other circumstances beyond our control.
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.
Shipping charges may vary depending on:
Any free-shipping offer will be subject to the terms and conditions specified for that particular promotion.
Please make sure that your shipping address, PIN code, phone number, and other delivery information are correct before placing your order.
Saccha Dhaaga is not responsible for delays, failed deliveries, or additional charges resulting from:
If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to update it if the order has not yet been dispatched.
Once your order has been dispatched, we may provide you with a tracking number or tracking link through email, SMS, WhatsApp, or another available communication method.
You can use the tracking information to monitor your shipment directly through the applicable courier service.
Tracking information may take some time to become active after dispatch.
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
Such delays do not automatically qualify an order for cancellation or refund.
Our courier partner may make multiple delivery attempts before returning a shipment to the sender.
If a delivery fails because the customer is unavailable, refuses delivery, provides an incorrect address, or otherwise prevents successful delivery, additional shipping charges may apply for re-delivery where applicable.
If an order is returned to Saccha Dhaaga because of an unsuccessful delivery, please contact us to discuss the available options.
Please inspect your package when it is delivered.
If the package appears significantly damaged, opened, tampered with, or otherwise compromised, we recommend documenting the condition with photographs or video and contacting us as soon as possible.
For products that are damaged during transit, please contact us within the timeframe specified in our Return & Refund Policy.
We may request:
We will review the matter and provide an appropriate resolution according to our applicable policies.
If you receive an incorrect product or an item appears to be missing from your order, please contact us as soon as possible.
Please provide your order number and relevant photographs or other information requested by our support team so that we can investigate the issue.
If Saccha Dhaaga offers international shipping for selected products or locations, the applicable shipping charges and delivery estimates will be displayed during checkout or communicated before order confirmation.
International shipments may be subject to:
Unless specifically stated otherwise, such charges are the responsibility of the customer.
International delivery timelines may vary significantly depending on the destination country and customs clearance process.
For international orders, customs authorities in the destination country may impose duties, taxes, or other charges.
Saccha Dhaaga does not control these charges and cannot guarantee whether customs duties or taxes will be applied.
Customers are responsible for complying with applicable import requirements in their destination country.
Deliveries to remote, rural, or difficult-to-access locations may require additional time and may be subject to additional shipping charges depending on the courier service.
If you need to change your delivery address after placing an order, contact us immediately.
We will try to accommodate the change if the order has not been dispatched. Once the shipment has been handed over to the courier, address changes may not be possible or may be subject to additional charges.
We may use third-party courier and logistics companies to deliver your orders.
Once the shipment has been handed over to the courier, delivery is also subject to the courier's operational processes and terms.
We will, however, make reasonable efforts to assist customers in resolving delivery-related issues.
If you have any questions regarding shipping or delivery, please contact us.
Saccha Dhaaga
Website: https://sacchadhaaga.com/
Email: [Add your official customer-support email]
Phone: [Add your official contact number]
Business Address: [Add your registered/business address]
