Welcome to Saccha Dhaaga. These Terms & Conditions govern your use of our website, https://sacchadhaaga.com/, and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Saccha Dhaaga

Saccha Dhaaga is an online fashion and ethnic-wear store offering products such as sarees, clothing, accessories, and other related products.

We reserve the right to modify, discontinue, or update any product, service, website feature, or content at any time without prior notice.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, modify, or distribute website content without permission.
  • Use automated systems to scrape or collect website information without authorization.
  • Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, measurements, and other information displayed on our website are accurate.

However:

  • Actual colors may vary depending on your device or screen settings.
  • Handcrafted and handloom products may have minor variations in color, texture, weave, print, or finish.
  • Measurements may have minor variations.
  • Product images are intended to provide a general representation of the product.

Such natural variations may not be considered manufacturing defects where they are characteristic of the product or crafting process.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.
  • Discontinue products.
  • Change product specifications.
  • Correct product or pricing errors.
  • Cancel an order if a product is unavailable.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.

5. Prices

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors caused by technical issues, typographical errors, system errors, or other circumstances.

Any applicable shipping charges, taxes, or other charges will be displayed during the checkout process where applicable.

6. Orders

Placing an order on our website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or decline an order in certain circumstances, including:

  • Product unavailability
  • Incorrect product or pricing information
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Other circumstances beyond our reasonable control

If an order is cancelled after payment, the applicable refund will be processed.

7. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This may include:

  • Name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Payment information
  • Other information required to complete the order

Saccha Dhaaga is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

8. Payments

Payments may be processed through third-party payment gateways.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Saccha Dhaaga is not responsible for technical failures, payment processing delays, or errors caused by third-party payment providers.

9. Shipping & Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Holidays
  • Public events
  • Logistics delays
  • Unforeseen circumstances

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the shipping partner, delivery may be subject to the courier's terms and operational conditions.

10. Order Cancellation

Customers may request cancellation of an order before it is dispatched, subject to our applicable cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible.

If cancellation is accepted after payment, any applicable refund will be processed according to our refund and cancellation policy.

11. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to Saccha Dhaaga's applicable Return & Refund Policy.

Before placing an order, customers are encouraged to review the applicable return and refund conditions.

Certain products may be non-returnable or non-exchangeable due to their nature, hygiene considerations, customization, sale conditions, or other restrictions.

Where a return is approved, the product may be required to meet specified conditions, including being unused, unworn, unwashed, and returned with original tags, packaging, and accessories where applicable.

12. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, or different from what you ordered, please contact us within the timeframe specified in our Return & Refund Policy.

We may request photographs, videos, order details, packaging information, or other evidence to assess the issue.

Resolution may include replacement, exchange, refund, or another appropriate solution, depending on the circumstances and applicable policy.

13. Intellectual Property

All content available on the website, including:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Videos
  • Website layout
  • Icons
  • Images
  • Other materials

is owned by or licensed to Saccha Dhaaga unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.

14. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to Saccha Dhaaga, you confirm that:

  • The content is accurate to the best of your knowledge.
  • You have the necessary rights to submit the content.
  • The content does not violate any applicable law or third-party rights.
  • The content is not misleading, abusive, defamatory, or fraudulent.

By submitting content, you grant Saccha Dhaaga permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, and website purposes, subject to applicable law.

15. Promotions and Offers

From time to time, Saccha Dhaaga may offer discounts, promotional codes, sales, or special offers.

Promotional offers may have additional terms, including:

  • Validity dates
  • Product restrictions
  • Minimum purchase requirements
  • Usage limits
  • Customer eligibility requirements

We reserve the right to modify or cancel promotional offers where reasonably necessary.

16. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping companies, social-media platforms, analytics services, or other services.

Saccha Dhaaga does not control and is not responsible for third-party websites, services, policies, availability, or content.

Your use of third-party services may be subject to their own terms and privacy policies.

17. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information. However, the website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be completely error-free.
  • All website information will always be current.
  • Product availability will remain unchanged.
  • The website will be free from technical issues or harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Saccha Dhaaga will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Our liability relating to a specific purchase will be subject to applicable law and the circumstances of the particular transaction.

19. Indemnification

You agree to indemnify and hold harmless Saccha Dhaaga, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your violation of third-party rights.
  • Information or content submitted by you.

This provision applies to the extent permitted by applicable law.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

21. Changes to These Terms

Saccha Dhaaga may update these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on this page, unless otherwise stated.

We recommend reviewing this page periodically to stay informed about the latest terms.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

23. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or our policies, please contact us.

Saccha Dhaaga

Website: https://sacchadhaaga.com/

Email: [Add your official customer-support email]

Phone: [Add your official contact number]

Business Address: [Add your registered/business address]